Shipping Information

Shipping Cost

Australia

We offer Free Shipping within Australia on Orders $30 and over.

Unless your order qualifies for Free Shipping, Standard Shipping within Australia can go from AU$5 to AU$8.50 depending on order, size and weight.

For orders below AU$50, the Free Standard Shipping option doesn't include tracking. If you would like to include tracking, there's an additional cost of AU$4.

Express Shipping rates can go from AU$10 to AU$15  depending on order, size and weight.

International

For products that ship internationally, shipping costs can change on a case by case basis. 

* For a limited time only, we are offering Free International Shipping for our Booty Bands.  Free shipping applies for orders below 250g ONLY equivalent to 2 sets of Booty Bands.

Please note that Free International Shipping doesn't include tracking option.

Shipping costs are non-refundable.

Delivery Periods

At Resistbnd we want you to kick off your training sessions as soon as possible; Our priority is for your order to be delivered to you as promptly as possible.

Delivery times with Free Shipping and Standard Shipping - Australia

Please allow 2-7 business days* for deliveries within metropolitan areas in Australia. For some regional areas deliveries might take longer.

All of our products are shipped directly from Australia.

Delivery times with Free Shipping and Standard Shipping - International

Please allow 12-15 business days* for International deliveries. Depending on your location, the times can vary.


* Please note that the timeframes shown above are only guidelines, not guarantees and they can variate on a case by case basis. We don't offer any compensation for any deliveries outside of these timeframes.

Import Liabilities and Taxes

Please note that we DO NOT cover import liabilities that may be applied by the government of the destination country.
We will not accept any responsibility for customs delays, duties or taxes that may apply in the destination country.
We won't accept any orders back due to a rejection of customs charges. 

Pre-Orders

Due to high demand, certain products can be 'out of stock'. In some cases we will be taking 'Pre-Orders' for these 'out of stock' products and offering 'Pre-Order' discounts.

We normally run 'Pre-Orders' 1 week before the product becomes available, and buying in advance represents substantial savings for you.

If you have purchased a product on 'Pre-Order', please allow 7 business days* for it to be fulfilled, then from 2-7 business days* to be delivered to you. We will always make our best for you to get your products as soon as possible.

* Please note that the timeframes shown above are only guidelines, not guarantees and they can variate on a case by case basis. We don't offer any compensation for any deliveries outside of these timeframes.

Tracking Orders

For orders within Australia, once your order is fulfilled you will receive an email which will include a link and a tracking number. Tracking will be only possible approximately 1 day after order has been placed.

Deliveries

Home Deliveries

In case you're not home to receive your product(s), a card will be left for the goods to be collected from the nearest post-office. It is then your responsibility to collect their goods. If the order is to be redelivered you will be charged a redelivery fee.

The products might be left unattended outside of your property if you gave authority to leave (ATL). If you give instructions for your parcel to be left please ensure that it will be in a safe and secure place.
Resistbnd takes no responsibility for these products once they are delivered.

Business Deliveries

Courier companies and drivers prefer to deliver to business addresses. As this can speed up your delivery please make sure that you include your business address when possible. 

Please note that, if you work from home, this doesn't make your address a business address. 

Dispatch

Orders are usually dispatched 1 day after confirming full payment of the goods purchased. If you placed an order on a weekend or a public holiday, your order will be dispatched on the next working day. Once this happens, we will send a confirmation email and an order summary.

Wrong Delivery Address

In case you specified the wrong delivery address, you must send an email to contact@resistbnd.com.au immediately to let us know. If the package hasn't been shipped then we will make the change accordingly. We don't take responsibility for any lost packages given wrong address if the package has already been shipped.

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