Shipping Information
Shipping Cost
Australia
For orders below AU$50, the Free Standard Shipping option doesn't include tracking. If you would like to include tracking, there's an additional cost of AU$4.
International
* For a limited time only, we are offering Free International Shipping for our Booty Bands. Free shipping applies for orders below 250g ONLY equivalent to 2 sets of Booty Bands.
Please note that Free International Shipping doesn't include tracking option.
Delivery Periods
At Resistbnd we want you to kick off your training sessions as soon as possible; Our priority is for your order to be delivered to you as promptly as possible.
Delivery times with Free Shipping and Standard Shipping - Australia
Please allow 2-7 business days* for deliveries within metropolitan areas in Australia. For some regional areas deliveries might take longer.
All of our products are shipped directly from Australia.
Delivery times with Free Shipping and Standard Shipping - International
Delivery times for Apparel
* Please note that the timeframes shown above are only guidelines, not guarantees and they can variate on a case by case basis. We don't offer any compensation for any deliveries outside of these timeframes.
Import Liabilities and Taxes
We won't accept any orders back due to a rejection of customs charges.
Pre-Orders
Due to high demand, certain products can be 'out of stock'. In some cases we will be taking 'Pre-Orders' for these 'out of stock' products and offering 'Pre-Order' discounts.
We normally run 'Pre-Orders' 1 week before the product becomes available, and buying in advance represents substantial savings for you.
If you have purchased a product on 'Pre-Order', please allow 7 business days* for it to be fulfilled, then from 2-7 business days* to be delivered to you. We will always make our best for you to get your products as soon as possible.
* Please note that the timeframes shown above are only guidelines, not guarantees and they can variate on a case by case basis. We don't offer any compensation for any deliveries outside of these timeframes.
Tracking Orders
For orders within Australia, once your order is fulfilled you will receive an email which will include a link and a tracking number. Tracking will be only possible approximately 1 day after order has been placed.
Deliveries
Home Deliveries
Business Deliveries
Dispatch
Orders are usually dispatched 1 day after confirming full payment of the goods purchased. If you placed an order on a weekend or a public holiday, your order will be dispatched on the next working day. Once this happens, we will send a confirmation email and an order summary.Apparel products are dispatched from a different warehouse. When your order includes a combination of bands and apparel products, your order will be dispatched separately.
Wrong Delivery Address
In case you specified the wrong delivery address, you must send an email to contact@resistbnd.com.au immediately to let us know. If the package hasn't been shipped then we will make the change accordingly. We don't take responsibility for any lost packages given wrong address if the package has already been shipped.