If the product DID NOT satisfy your expectations, we are happy to give you a full refund of your money, as long as the following conditions are met:
- Product(s) is in perfect conditions and it isn't damaged.
- It's still within 30 days of order date.
- Product(s) is still within warranty period.
- Product(s) is in it’s original packaging.
If the product(s) has been open from their original packaging, we will charge you a 15% re-stocking fee (of the product’s original price), given that we are unable to re-sell any products outside of their original packaging.
Free gifts, promotional items and discounted items are non-returnable and non-refundable
We will refund using the exact payment method that was used in your purchase. Refunds might take from 20-30 days to process.
For product returns:
- You are fully responsible to organise product return shipping and pay for any shipping costs. We will not refund the cost of shipping.
- Resistbnd is not responsible for products that don't get safely delivered to us. Should you decide to track your return, you should make sure you have the right delivery method and pay for the right service.
- If you want to kick-off a Return process, please follow the steps in our RETURNS CENTRE
- If you have any other questions, please send us an email at firstname.lastname@example.org